FAQ
🐾 Frequently Asked Questions (FAQ) – aampets.com
🔹 About aampets
1. What is aampets.com?
aampets.com is a platform dedicated to animal lovers. It combines a pet social network with an online store offering quality products for their well-being.
2. What can I do on aampets?
Buy carefully selected products: bedding, toys, accessories, etc.
🛍️ Online store
3. What types of products do you sell?
We offer items for cats, dogs and other animals:
- Comfortable and natural beds
- Educational toys
- Stylish and durable accessories
- Innovative products to enrich the lives of your companions
4. Are the products of good quality?
Yes, each item is selected for its durability, comfort, and design. We work with brands committed to animal welfare.
5. What are the delivery times?
Delivery times vary depending on your location and the product ordered. Typically, you should expect delivery times to be between 7 and 15 business days . Details will be specified at the time of ordering.
6. What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, etc.), PayPal, and other secure methods. All transactions are encrypted via SSL.
7. Can I return an item?
Yes, you have 14 days to return your item. The item must be in perfect condition. See our full return policy for more details.
📞 Support & Contact
8. How to contact you?
You can write to us via our contact form or directly by email:
📧 contact@aampets.com
9. Where are you based?
We are a Franco-Swiss company, committed to animal welfare and the promotion of human-animal bonds throughout the world.
10. Do you have a mobile app?
Not yet, but we're working on it! You'll be notified as soon as it's launched via our newsletter.
🌍 Commitment & Ethics
11. Are you committed to animal welfare?
Yes! We actively support animal rights causes and adhere to a charter respecting animal rights. A portion of our profits will support local shelters and initiatives.
12. Can I propose a partnership?
Absolutely. If you're a professional in the animal industry (breeder, veterinarian, pet sitter, influencer), contact us to discuss a collaboration via our email:
❤️ Thank you for trusting us at aampets
At aampets.com , every animal matters. Whether you're an enthusiast, a professional, or just a pet lover, we're thrilled to welcome you to our caring, committed, and passionate website.
🐾 Our mission : to improve the daily lives of your four-legged companions and to share between humans who love them as much as you do.
If you have any questions, suggestions or need help, our team is here for you .
See you soon on AAMPets,
and give your companion a caress from us 🐕🐈!